RUNAI AGENTS · A RUN AI INTELLIGENCE DIVISION
An AI workforce that actually works.
Agent workforces that do real business work — redesigned, built, secured and operated with a metric attached.
Failed pilots share one gap — nobody owned the agent. We own it: anything irreversible waits behind an approval, and the audit trail is the product.
- AI Workforces
- Built & Run
- Audit-Ready
- Human-in-the-Loop
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12 of 20 sectors
AttestedRegister
- 24/7Logged
our own operations run on our agents — lead scoring and routing, proposal generation, compliance pre-checks on every deliverable
Owner-approved claims register · Deck 4 · slides 3, 4
Live agent
Ask our AI agent about Run AI, face to face.
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The reckoning
Nearly half of agentic AI projects will be canceled. Good. Here’s why yours won’t be.
Nearly half
of agentic AI projects will be cancelled
Industry
Owner-approved claims register · Deck 4 · slide 2~2×
externally-built AI solutions succeed at roughly twice the rate of internal builds
Industry
Owner-approved claims register · Deck 4 · slide 2The hype
“Agent washing” is real
Countless vendors rebranded chatbots and macros as “agents” — analysts count only a fraction as real. Buyers are right to be defensive. We’ll arm you to tell the difference.
The failures
Pilots die of management
The well-known studies of failed AI pilots found the cause is organizational: no workflow redesign, no owner, no guardrails, wrong use case. The technology was rarely the problem.
The winners
Bought beats built
The same research found externally-built solutions succeed at roughly twice the rate of internal builds. The survivors of the shakeout will be the ones who bought discipline, not demos.
The shakeout is your opportunity: while competitors burn quarters on stalled pilots, you can ship working agents in weeks — with the operating discipline that puts you in the surviving half.
Who we are
Everyone sells agents. We run them.
RUNAI AGENTS is the automation division of Run AI Intelligence. We don’t hand you software and a wish — we redesign the workflow, build the agents, wire the guardrails, and operate the whole thing as an accountable function with a metric attached.
- in-house builders & creators
- 30+
- Register
- Owner-approved claims register · Deck 1 · slide 3
- outsourced work — every layer ours
- 0
- Register
- Owner-approved claims register · Deck 1 · slide 3
- our own operations run on our agents — lead scoring and routing, proposal generation, compliance pre-checks on every deliverable
- 24/7
- Register
- Owner-approved claims register · Deck 4 · slides 3, 4
Process first
Workflow redesign before automation — AI on a broken process just makes the mess faster.
A named owner
Failed pilots share one gap: nobody owned the agent. We are the owner — monitoring, tuning, reporting.
Guardrails standard
Approval gates, audit logs, least-privilege access — shipped by default, not sold as add-ons.
Proof, not promises
Our own operations run on our agents.
Lead scoring and routing, proposal generation, compliance pre-checks on every deliverable — the same machinery we sell, working for us around the clock. The sales decks this site inherits were researched, jury-tested, claims-checked and rendered by the same agent systems. Here’s the production trace:
This site, too
The site you are reading was rebuilt the same way.
Parallel agent waves
Each agent owned a fixed set of files, built against a written specification, and reported what it built, what it verified and what it could not — before the next wave began.
One register for every figure
Every number on this site is typed once, in one file, with the register row that approved it. A figure with no row does not compile.
Unknowns logged, never filled
Where a fact was missing, the sentence kept its mechanism and the gap went into an open-questions file for a person to answer.
Consider what just happened: the agents that made it are the product. No agency, no committee, no months-long deck project — a working agent system, demonstrating itself.
AttestedRegister
- Step 1Logged
Agent fleets
Parallel research squads mapped your industry, your buyers, your objections.
- Step 2Logged
Hostile jury
Simulated buyers attacked every slide. The survivors are what you’re reading.
- Step 3Logged
Claims gate
Every printed number traced to a source register — or it didn’t print.
- Step 4Logged
Rendered
Composed, laid out, overflow-audited and shipped by pipeline.
Owner-approved claims register · Deck 4 · slides 3, 4
Not shown
No client agent deployment is published here. What the site can show is the one running on us — ask for a live walkthrough against your workflow, not a demo script.
- Test 01Does it act?
- Test 02Does it finish?
- Test 03Can you audit it?
The buyer’s shield
How to tell a real agent from a rebranded chatbot.
Three tests. Take them into every vendor meeting — including this one.
Test 01
Does it act?
A real agent takes actions in your systems — creates the invoice, updates the CRM, books the slot. If it only talks about work, it’s a chatbot wearing a costume.
In our contract
Pass
The vendor you're meeting
Test 02
Does it finish?
A real agent completes a workflow end-to-end and hands over only the exceptions. If a human still shepherds every step, you bought an assistant, not a worker.
In our contract
Pass
The vendor you're meeting
Test 03
Can you audit it?
A real agent logs every action, every decision, every hand-off — replayable, reviewable, provable. If the vendor can’t show you the trail, walk.
In our contract
Pass
The vendor you're meeting
You’ve marked 0 of 3.
We pass all three, in writing, in the contract. Most of the market passes none — and now you know how to check.
The hard problem
The famous failures measured speed. We measure outcomes.
The headline AI reversals share a design flaw: all-AI everywhere, graded on how fast it answered — not whether the work was actually done right. We build the opposite way.
Tiered by risk
AI where it’s safe, humans where it matters
Agents own the high-volume, rules-bounded work. Judgment calls escalate. And irreversible actions — payments, sends, deletions — pass an approval gate, every time.
Never guesses
Escalates instead of improvising
Below the confidence threshold, the agent stops and asks. Human validation checkpoints are now the industry standard for exactly this reason — we build them in from day one.
HeldHonest metrics
Quality first, speed second
We baseline your workflow before we automate it, then report resolution quality, error rates and cycle time against that baseline — numbers you defined, not numbers we invented.
An agent that does most of the volume perfectly beats one that does all of it badly — and your team finally gets to work the part that deserves a human.
Security architecture
Agents hold credentials. Ours are treated like it.
Many organizations report agents acting beyond their intended scope — and many cannot audit what their agents touch. That’s the industry’s dirty secret. Here’s our architecture instead.
IllustrativeNot shown
- Logged
Scoped identity
Every agent gets its own least-privilege service account — never a human’s password.
- Logged
Permission walls
An agent can touch exactly the systems its job requires. Nothing else exists to it.
- Logged
Everything logged
Every action, decision and hand-off recorded — replayable end to end.
- Held
Approval gates
Irreversible actions require sign-off — payments, sends, deletions never run unattended.
- Pending
Sandboxed execution
Agents run in isolated, PII-scoped environments — your data never trains public models.
- Pending
Kill switch
Any agent, paused in one action — with a clean fallback to the human process.
Held at 04 — sign-off required
This session — written by you only
Nothing has happened yet.
The rail above is the control path you would be buying. This sheet is the record of what you did to it — written by your own presses, kept in this tab only, and gone when you close it.
Much of the market can’t see what its agents touch. We log everything — the audit trail is the product. Your security team gets a better paper trail than your human processes have today.
What we build
The work that’s proven to pay back.
Finance ops
Invoice & AP processing, reconciliation, expense flows — the most documented ROI in the category.
Sales & lead ops
Speed-to-lead response, qualification, CRM hygiene, outreach drafting — the fastest-payback agent category there is.
Support triage
High-volume tickets resolved end-to-end; exceptions handed warmly to humans with full context.
Ops & reporting
Order entry, document processing, status chasing, daily reports — the invisible hours that eat your team’s week.
Bespoke workforces
Your specific workflow — mapped, redesigned, agent-staffed and operated with a metric attached.
We deliberately don’t sell moonshots. High-volume, rules-bounded, measurable — that’s where agents pay back, and that discipline is itself the reason ours survive.
Already on a platform?
Bought an enterprise agent platform? Perfect. Now make it work.
The license was the easy part. The rest — workflow design, integration, guardrails, evaluation, monitoring, tuning — is why platform agents sit in pilot purgatory. That rest is our product.
What the platform gives you
A builder studio, connectors, a per-conversation meter, and a demo that impressed the board. Then it hands you the hard part.
What you still have to do
Redesign the process, build the integrations, write the guardrails, evaluate quality, watch for drift, own the outcome. This is where the cancelled projects die.
What we do
All of it — on your platform or on our stack, whichever serves the workflow. Vendor-neutral, outcome-accountable, permanently operated.
We’re not here to replace your platform. We’re here to make it earn its invoice.
Who we serve
Every industry has invisible hours. We give them back.
Twenty industries. Four doors in. Below: what RUNAI AGENTS builds for each one.
Showing 12 of 12 sectors
Advertising & Agencies
Content-operations agents — briefs, versions, approvals and reporting, with the review cycle worked by agents.
White-label agent delivery — sell automation to your clients; our team builds and runs it under your brand.
Retail & D2C
Support agents resolving the routine tickets end-to-end — answering in seconds, escalating the exceptions warmly with full context.
Travel & Hospitality
Concierge and upsell agents — service that runs as a profit center, around the clock.
Real Estate
Speed-to-lead and follow-up agents — first responder wins the listing; the agent responds in seconds, forever.
Healthcare
Claims and denial-triage agents — the status-call purgatory worked by agents, the judgment calls kept by your team.
Banking & Finance
KYC and due-diligence agents for file review — the first pass by agents, the decision by your officers, with the audit trail regulators actually want.
Education
Enrollment and retention agents — one nudge at a time, from application to first day.
Legal & Professional
First-pass review agents — the first pass done by agents, the judgment kept by the professional.
Logistics
Inbox-to-booking document agents — the email-driven back office automated at scale.
Also through Voice
Manufacturing
Predictive-maintenance and QC agents — the inspection queue and the maintenance calendar worked around the clock, exceptions to the engineer.
Government & Utilities
Outage and billing agents — the routine majority of service requests handled end-to-end, around the clock.
SaaS & Startups
Bookkeeping, invoicing and follow-up agents — the owner’s evenings returned, the errors gone, no new hires.
Not listed above? Wherever your industry starts, the other three are one conversation away. These sectors meet us through a sibling division:
- Film Studios & OTTthroughStudios
- Fashion & BeautythroughStudios
- F&B & QSRthroughStudios
- F&B & QSRthroughVoice
- F&B & QSRthroughForge
- LuxurythroughStudios
- AutomotivethroughStudios
- AutomotivethroughVoice
- Fitness & WellnessthroughStudios
- Fitness & WellnessthroughVoice
- Fitness & WellnessthroughForge
- Sports & EventsthroughStudios
- Sports & EventsthroughVoice
- Sports & EventsthroughForge
- Music & GamingthroughStudios
be seen (STUDIOS), be heard (VOICE), be used (FORGE), be run (AGENTS).
The structural difference
Consultancies leave. Platforms watch. Boutiques break. We stay and run it.
Big consultancies
A transformation program, a beautiful report — then the partners leave.
Enterprise platforms
Licenses and tools, billed per attempt — the building and running stays yours.
Automation boutiques
Cheap wrappers on no-code tools — fast to demo, fragile in production, nobody on call.
RUNAI AGENTS
Redesigned, built, secured and operated — outcome-accountable, at builder speed.
Redesign — the workflow is fixed before it’s automated, the step everyone else skips. Operate — monitoring, tuning, drift-watch, monthly reporting: the missing AI-operations function, staffed. Own your exit — you own the workflows, prompts, data and logs. Documented handover, anytime. No hostages.
The people question
We don’t cut your team. We give it back its hours.
Every successful deployment we design starts from the same principle: agents take the volume, people take the judgment. That’s not diplomacy — it’s what actually works.
Before
Your best people, keying data
AP officers typing invoices. Recruiters playing calendar tennis. Analysts pasting numbers into decks at midnight. Expensive judgment wasted on robotic work.
After
Exceptions, suppliers, strategy
The team stops doing the boring majority and starts managing what the agents surface: the exceptions, the relationships, the decisions that actually need a human mind.
Why it sticks
Adoption beats resistance
Deployments framed as capacity — not cuts — get championed by the very team they touch. Internal advocates, not internal sabotage. It’s also why our agents survive year two.
The honest pitch to your team: “the robot got the robotic work.” Nobody misses the invoice queue. Nobody ever has.
Built for procurement
Auditable by design. Yours, in writing.
Auditable
Agents on least-privilege accounts, every action logged, approval gates on anything irreversible — a better paper trail than most human processes.
Yours, in writing
You own the workflows, prompts, data and logs. Documented handover, anytime. No hostages.
Your data is yours
Agents run in isolated, PII-scoped environments — your data never trains public models.
In the contract
Does it act, does it finish, can you audit it — we pass all three, in writing, in the contract.
Compliance lives inside our pipelines — checked at render, logged at runtime — because a template-level mistake is a company-level event.
The experience
Working proof in weeks. Not a quarter of discovery.
One narrow workflow, one pre-agreed metric, then expansion. The anti-moonshot method — because that’s what survives.
- Wk 1–2
Redesign
Map the workflow, fix the process, set the baseline metric you’ll judge us on.
- Wk 3–4
Build
Agents, integrations, guardrails, approval gates — wired into your systems, not around them.
- Wk 5–6
Prove
Live against the baseline, human-validated, measured — you see the delta, not a demo.
- Always
Operate
Monitored, tuned, drift-watched, reported monthly. The agent gets better; the metric compounds.
- Next
Expand
The second workflow reuses the plumbing — each addition ships faster and cheaper than the last.
You judge us on a number you chose before we started. That sentence alone separates us from almost everyone who will pitch you this year.
The economics
Priced like capacity, not like software.
The comparison that matters
Against the labor line, not the software line
An operated agent workforce delivers multiples of a seat’s output for a fraction of a seat’s cost — judge it against the salary budget it relieves, not against a SaaS subscription.
No per-attempt meters
Outcomes, not conversations
Platforms bill you every time the agent tries. We’re accountable for the workflow working — success is defined before we start, in writing.
Compounding, not creeping
Each workflow gets cheaper
The second agent reuses the identity, integration and guardrail plumbing of the first. Costs fall as the workforce grows — the opposite of headcount.
Contained risk
Start narrow, prove, expand
The first engagement is deliberately small: one workflow, weeks, a defined metric. You never bet the transformation budget to find out if this works.
The parent engine
Backed by an engine that builds companies, not just content.
Run AI Intelligence designs, builds and markets complete AI products — consumer super-apps, voice intelligence in 70+ languages, live digital humans — entirely in-house. Each division runs on that same engine: systems, evals and quality gates — not headcount.
Eval-gated
Measured, then shipped
Every release — film, agent or app — passes a written quality bar before a client sees it.
Model-agnostic
Best system per job
We run the best system for each job and swap as the frontier moves. You buy outcomes, not our tool bets.
Full stack
Sibling divisions
RUNAI STUDIOS — films & advertising · RUNAI VOICE — avatars & voice agents · RUNAI FORGE — apps & websites · RUNAI AGENTS — agentic automation. One group, one standard.
One group, one standard: the workforce, its voice, its software and its content — engineered under one roof.
Ways to start
Start with one workflow. Judge the number.
Pilot workforce
One workflow, weeks to live, a pre-agreed baseline metric — the contained first step that proves the model.
Agent rescue
A stalled pilot on your books? Fixed-scope audit and revival — we’ve read the failure studies so you don’t repeat them.
Department workforce
A full function agent-staffed and operated — finance ops, lead ops, support — with monthly reporting.
White-label
For agencies and consultancies: agent delivery under your brand, inside your client relationships.
Before any of these
Start with a scope
There is no consulting division. Consulting is the scope step every engagement starts with — a written plan with deliverables, gates and a date.
The Advisory Sprint
Commercials are tailored to scope and shared after a brief conversation. Every engagement starts with your workflow, not our rate card.
Questions
The questions a buyer asks on the call.
Answered here in the same sentences the sales team uses — one story, everywhere.
How do we know this is a real agent and not a rebranded chatbot?
Three tests. Does it act — creates the invoice, updates the CRM, books the slot? Does it finish — completes the workflow end-to-end and hands over only the exceptions? Can you audit it — every action, decision and hand-off logged, replayable, provable? We pass all three, in writing, in the contract.
What happens when the agent isn’t sure?
Below the confidence threshold, the agent stops and asks. Judgment calls escalate to a person with full context. Human validation checkpoints are built in from day one — an agent that does most of the volume perfectly beats one that does all of it badly.
Can it do something irreversible on its own?
No. Irreversible actions — payments, sends, deletions — require sign-off and never run unattended. Every agent gets its own least-privilege service account, can touch exactly the systems its job requires, and can be paused in one action with a clean fallback to the human process.
We already bought an enterprise agent platform. Do we need you?
The license was the easy part. Workflow design, integration, guardrails, evaluation, monitoring and tuning are why platform agents sit in pilot purgatory — and that is our product, on your platform or on our stack, whichever serves the workflow. We’re not here to replace your platform. We’re here to make it earn its invoice.
Will this cut our team?
Agents take the volume, people take the judgment. The team stops doing the boring majority and starts managing what the agents surface: the exceptions, the relationships, the decisions that need a human mind. Deployments framed as capacity get championed by the very team they touch — it’s also why our agents survive year two.
How will we know it worked?
We baseline your workflow before we automate it, then report resolution quality, error rates and cycle time against that baseline — numbers you defined, not numbers we invented. You judge us on a number you chose before we started.