RUNAI VOICE · A RUN AI INTELLIGENCE DIVISION
Every caller. Every language. Every hour.
AI voice agents and digital humans that answer, sell and serve in 70+ languages — designed, built and run for you, 24/7.
Grounded in your approved knowledge, handing to a person the moment a caller asks for one — and operated long after the demo, which is where most voice pilots quietly die.
- Voice Agents
- Digital Humans
- 70+ Languages
- Built & Run For You
Prefer to talk first? Book a 30-minute call (opens in a new tab)
- 1 product in market
- 15 of 20 sectors
<1.2s to first spoken word — measured
Owner-approved claims register · Deck 2 · slide 4
this clock runs in your browser · the mark is our measured figure
Why now
The phone became software — and the market already moved.
Adoption
1 in 5 calls, and climbing
AI now answers roughly a fifth of inbound contact-center volume. This crossed from pilot to procurement.
The silent leak
The unanswered phone
Around six in ten business calls go unanswered — and most missed callers never call back. They don’t leave voicemail. They dial your competitor.
The bar
Instant became normal
Customers now expect an immediate, fluent, human-grade answer at midnight on a Sunday — in their language. No staffed desk can be everywhere. Software can.
6 in 10 business calls go unanswered — most missed callers never call back
Owner-approved claims register · Deck 2 · slide 2
this clock runs in your browser · the mark is our measured figure
The question is no longer whether AI answers your phone. It’s whether the voice that answers is worthy of your brand — and whether anyone is running it after launch.
Who we are
An AI company that ships voice products — not a bot wrapped around someone’s API.
RUNAI VOICE is the conversational-AI division of Run AI Intelligence. The same in-house engine that builds our consumer products builds your agents — engineering, persona design and operations under one roof.
30+
in-house builders & creators
0
outsourced work — every layer ours
70+
languages our systems speak
Product engineering
Real systems: memory, grounding, integrations, latency budgets — versioned, tested, monitored.
Brand craft
Persona, voice and script directed like film — because your caller can’t see the org chart, only hear the brand.
Built AND run
Most voice pilots die after the demo because nobody operates them. Running the agent is our product, not your problem.
Proof, not promises
Not a demo. A product in market.
Our voice intelligence already runs a live consumer product — real conversations, in production, today.
English · 4.38 s · One sentence, one voice
Good evening, and thank you for calling. How can I help you today?
Synthesised for this page — a demonstration of the speech system, not a recording of a real call.
One sentence, one voice, 6 languages — “Good evening, and thank you for calling. How can I help you today?”
<1.2s
to first spoken word — measured
70+
languages, one agent — switch mid-conversation
24/7
in production — never sleeps, never queues
Memory
recalls every caller and past conversation
Safe
crisis detection and guardrails built in
Live
a real product — the voice in the app
consumer super-app · live
The Astro Nova
A consumer guidance super-app with chat, voice and a live avatar in 70+ languages — built and run in-house.
- chat
- voice
- live avatar
- payments
- 70+ languages
We ship and run our own consumer products — clients get the same engine, not a different standard.
Everyone shows a scripted demo. We hand you the product — open it, ask it anything, switch languages mid-sentence, try to break it.
The product linked here is live, and the voice inside it is the engine we deploy for clients. No public demo line is published for this site yet — ask for a live call.
- 01 ListenStreaming speech
- 02 RecallMemory
- 03 ReasonGrounded
- 04 ActYour systems
- 05 SpeakYour brand voice
How it works
One call, end to end.
Five hops between your caller’s question and a grounded answer — every one engineered, measured and sandboxed.
- 01 Listen
Streaming speech
Any of 70+ languages, word by word, accents and code-switching included.
No published figure for this hop. - 02 Recall
Memory
Who’s calling, what happened last time, what they prefer.
No published figure for this hop. - 03 Reason
Grounded
Answers only from your approved knowledge — never from imagination.
No published figure for this hop. - 04 Act
Your systems
Books, checks, updates — calendar, CRM, order status, ticketing.
No published figure for this hop. - 05 Speak
Your brand voice
A designed voice, in about a second — not a robot reading a script.
No published figure for this hop.
five hops · one measured total · the split is not published
<1.2s to first spoken word — measured
Owner-approved claims register · Deck 2 · slide 4
this clock runs in your browser · the mark is our measured figure
Sandboxed · PII-scoped. Reasoning and actions run in isolated, permission-scoped environments. Your customer data never trains public models.
The hard problem
On a live call, there is no edit button.
The headline failures of voice AI share one root cause: agents deployed without guardrails and left without an operator. We engineered against every one of them.
Grounded, or silent
Never invents
Answers come only from your approved knowledge base. On uncertainty, the agent says so and transfers — it throws an error instead of a wrong answer.
Scoped authority
Licensed to do, not to freelance
Every intent the agent may handle is explicitly defined — and everything outside that scope routes to a human. No improvised policy, no invented discounts.
Human-first escalation
One word from a person
Any caller can reach a human in one utterance — warm handoff, full context attached. AI takes the after-hours, the overflow and the routine. People keep the moments that need people.
Callers don’t hate AI. They hate being trapped by it. Design the exit ramp well, and the agent becomes the fastest route to a great answer — not a wall between your customer and help.
No surprises
Measured before it ever speaks to your customer.
Seven of eight voice-AI pilots never reach production — not because the technology fails, but because nobody runs it like an operation. We do. In writing.
Eval gauntlet
Every release passes a written quality bar before a caller ever hears it.
Red-team calls
We attack our own agents — trolling, jailbreaks, edge cases — before the public can.
Latency budget
Every hop has a millisecond budget, measured on every call — not a marketing claim.
Call QA
Conversations reviewed continuously; failures become fixes within days.
Drift watch
Agents degrade without care. Ours are monitored, tuned and re-evaluated weekly.
Staged rollout
New behavior reaches a small share of calls before it reaches all of them.
This is the answer to “will it embarrass us?” — an operating discipline, not a hope.
What we build
Five roles, ready for duty.
24/7 service desk
Support, order status, FAQs, troubleshooting — resolved instantly, escalated warmly, logged completely.
Speed-to-lead agent
Calls every new lead back in seconds, qualifies, and books the meeting.
Reception & booking
Every call answered. Appointments booked, rescheduled and confirmed straight into your calendar and systems.
Digital human presenters
A face for the brand: website avatars, kiosk concierges, livestream hosts — the same brain, now with presence.
Founder & expert twins
Consent-based digital twins from one capture — your expert, available in 70+ languages, on every surface.
Start with one role. Every deployment is a single, well-defined job with its own success metric — not a vague “AI transformation.”
The multiplier
Your brand finally has one face.
Today your phone line, your website, your videos and your events are staffed by strangers. We build one persona — same face, same voice, same knowledge — and deploy it everywhere your customer meets you.
The phone line
Answers every call, in every language, at every hour.
The website
A live avatar that greets, guides and converts visitors in conversation.
The app
An in-product guide that knows the user and speaks their language.
The kiosk & event
A concierge at reception, in-store, or on the expo floor — presence at scale.
The content
The same persona fronts your videos and campaigns — produced by RUNAI STUDIOS.
RUNAI STUDIOS — Films & Advertising
Build the persona once; amortize it across support, sales, marketing and events. No platform sells this — each of those surfaces is a different vendor’s product. Here, it’s one team.
Who we serve
Every missed call is revenue. In every industry.
Twenty industries. Four doors in. Below: what RUNAI VOICE builds for each one.
Showing 15 of 15 sectors
Advertising & Agencies
White-label voice — we build and run under your brand, inside your client relationships.
Retail & D2C
Always-on avatar sales hosts and shopping assistants — live-commerce presenters streaming around the clock.
F&B & QSR
Order-taking voice AI — with built-in upsell prompts and guardrailed human handoffs.
Travel & Hospitality
A 24/7 reservation desk that books rooms, answers FAQs and upsells — capturing the after-hours calls front desks miss at peak.
Real Estate
Speed-to-lead on every portal inquiry , plus dead-database reactivation that books listing appointments from leads you wrote off.
Healthcare
The agent that confirms, reschedules and backfills appointments — in the caller’s language, at any hour, escalating to the desk the moment a person is needed.
Banking & Finance
Multilingual reminder and early-collections agents with compliance-scripted calls — mandated disclosures never missed, every word logged.
Education
The admissions counselor who calls back in minutes — answers course and fee questions, chases abandoned applications, books counselor slots.
Automotive
The service line that never rings out — the agent answers every call and books straight into the DMS.
Also through Studios
Fitness & Wellness
The agent answers every call and books the trial — including the after-hours enquiries and the leads nobody followed up.
Legal & Professional
24/7 intake that qualifies the matter, screens conflicts and books the consultation — because most callers won’t leave a voicemail; they call the next firm.
Logistics
Carrier check-calls and dock scheduling, automated — 24/7 slot booking and driver follow-ups.
Also through Agents
Sports & Events
Avatar concierges and executive holograms — answer every attendee in any language, qualify booth leads, and become the show’s shareable moment.
Government & Utilities
The after-hours citizen line — most resident calls are routine; the agent takes outage reports, status checks and FAQs, and warm-transfers the rest.
SaaS & Startups
The AI SDR that calls every signup in seconds — qualifies against your ICP, books the demo, and never lets an after-hours lead die in the queue.
Not listed above? Wherever your industry starts, the other three are one conversation away. These sectors meet us through a sibling division:
be seen (STUDIOS), be heard (VOICE), be used (FORGE), be run (AGENTS).
Digital twins
One capture. A licensed twin, everywhere.
Founders, doctors, advisors, instructors, ambassadors — cloned with consent, deployed with control. The twin speaks languages its human never learned, on surfaces its human could never staff.
The law moved
Likeness and voice-cloning laws are tightening worldwide — unlicensed twins are becoming radioactive. We only build licensed ones, with a documented consent chain per twin.
Ownership
The twin, the voice and every asset are the client’s property on full payment. Revocation honored, storage secured, nothing held hostage.
Talent-safe
Never deployed to bypass performers’ agreements or union-covered work. Consent-first is the practice, not the press release.
The structural difference
Platforms sell you tools. BPOs sell you seats. We deliver the working agent.
Managed voice (enterprise)
Runs the agent for you — voice-only, no face, no content, enterprise-only.
Voice platforms & APIs
Powerful primitives — you design, integrate, comply and operate it yourself.
Avatar SaaS
Pre-recorded video tools — no conversation, no operations, you do the work.
RUNAI VOICE
Designed, built and run: voice + digital human + content, one team, one standard.
Build — persona, knowledge base, integrations, guardrails, engineered to your brand and systems. Run — monitoring, call QA, tuning, drift correction; most pilots die because nobody runs them, and running them is our product. Grow — the same persona fronts your films, ads and app via RUNAI STUDIOS and RUNAI FORGE. One twin, every budget line.
Built for procurement
The law now regulates who answers your phone. Good — we’re ready.
AI-voice disclosure rules are live across your major markets — US telemarketing law treats AI voices as regulated artificial calls, the EU requires people to know when they’re talking to AI, and synthetic-media labeling is law in India. We build compliance into the runtime, not the fine print.
Disclosure-ready
Callers are told they’re speaking with AI wherever law or ethics require it — configured per market, logged per call.
Consent-first cloning
Every twin runs on written, revocable consent with a documented chain — no scraped voices, ever.
Regulated-sector scripts
Call-time rules, mandated disclosures, claim-level screening for finance and healthcare — the agent never forgets the script it’s required to say.
Your data is yours
Client data never trains public models. PII-scoped, sandboxed, access-controlled — auditable end to end.
For a regulated buyer this is the deal. An agent that logs every word and never misses a mandated disclosure isn’t a risk — it’s the most compliant caller you employ.
The experience
Live in weeks. Better every week after.
A typical single-role deployment. At every step, you approve every word the agent is allowed to say — we carry everything else.
- Wk 1
Discover
The role, the knowledge, the systems, the guardrails — scoped and signed.
- Wk 2
Build
Persona and voice designed; knowledge grounded; calendar, CRM and phone lines connected.
- Wk 3
Rehearse
Eval gauntlet and red-team calls. You hear it, test it, and sign off on every behavior.
- Wk 4
Go live
Staged rollout under live monitoring — a small share of calls before all of them.
- Always
Operate
Call QA, tuning, drift watch, monthly reporting. The agent compounds; a hire churns.
You stay the voice of the company. We become its stamina. Every approval is yours; every 3 a.m. call is ours.
The economics
Pay for answers, not for seats.
The old math
A desk answers one caller at a time
Staffing scales linearly and breaks at peak: queues at lunch, silence at midnight, attrition and retraining forever — and the seat costs the same whether the phone rings or not.
The new math
The agent answers everyone at once
A crowd of simultaneous callers costs barely more than one. No queues at peak, no empty seats at 3 a.m., no notice periods. The marginal cost of a served customer approaches zero.
Where the money hides
After hours
The revenue you’re losing isn’t in the calls your team handles — it’s in the ones nobody answers: nights, weekends, peaks, and the callers who never try twice.
The industry shift
Seat pricing is collapsing
The whole market — suites, BPOs, analysts — is moving from headcount pricing to outcome pricing. We were never in the seat business.
We charge for the working role, not the warm body.
The parent engine
Backed by an engine that builds companies, not just content.
Run AI Intelligence designs, builds and markets complete AI products — consumer super-apps, voice intelligence in 70+ languages, live digital humans — entirely in-house. Each division runs on that same engine: systems, evals and quality gates — not headcount.
Eval-gated
Measured, then shipped
Every release — film, agent or app — passes a written quality bar before a client sees it.
Model-agnostic
Best system per job
We run the best system for each job and swap as the frontier moves. You buy outcomes, not our tool bets.
Full stack
Sibling divisions
RUNAI STUDIOS — films & advertising · RUNAI VOICE — avatars & voice agents · RUNAI FORGE — apps & websites · RUNAI AGENTS — agentic automation. One group, one standard.
One group, one standard: the workforce, its voice, its software and its content — engineered under one roof.
Ways to start
Start with one role. Judge the calls.
Pilot
One role, one language, weeks to live — with a defined success metric you pick before we start.
Department
A role fully staffed: reception, speed-to-lead, service desk — operated, tuned and reported monthly.
Workforce
Multi-role, multi-surface, multi-language — the phone line, the website, the kiosk and the twin, under one persona.
White-label
For agencies and consultancies: we build and run under your brand, inside your client relationships.
Before any of these
Start with a scope
There is no consulting division. Consulting is the scope step every engagement starts with — a written plan with deliverables, gates and a date.
The Advisory Sprint
Commercials are tailored to scope and shared after a brief conversation. Every engagement starts with your call volume, not our rate card.
Questions
The questions a buyer asks on the call.
Answered here in the same sentences the sales team uses — one story, everywhere.
What happens when the agent doesn’t know the answer?
Answers come only from your approved knowledge base. On uncertainty, the agent says so and transfers — it throws an error instead of a wrong answer. No improvised policy, no invented discounts.
Can a caller always reach a human?
Any caller can reach a human in one utterance — warm handoff, full context attached. AI takes the after-hours, the overflow and the routine. People keep the moments that need people.
Will it embarrass us?
Every release passes a written quality bar before a caller ever hears it. We attack our own agents before the public can, every hop has a millisecond budget measured on every call, conversations are reviewed continuously, agents are re-evaluated weekly, and new behavior reaches a small share of calls before it reaches all of them.
Is this a demo or a real product?
Our voice intelligence already runs a live consumer product — real conversations, in production, today. Open it, ask it anything, switch languages mid-sentence, try to break it.
Do callers know they’re talking to AI?
Callers are told they’re speaking with AI wherever law or ethics require it — configured per market, logged per call. In regulated sectors the agent never forgets the script it’s required to say.
Who runs it after launch?
We do. Most voice pilots die after the demo because nobody operates them, so running the agent is our product, not your problem: call QA, tuning, drift watch, monthly reporting.
Longer answers, on the blog